System Architecture Overview
Comprehensive GIS-integrated platform for asset management, tendering, grievance handling, and operations management
Administrator
System Configuration
GIS Editors
Layer Management
Engineers
JE / AE / EE
Tendering Officials
Contract Management
Contractors
Work Execution
Citizens
Grievance Portal
GIS Data Management
Centralized Spatial Database- 150+ Layer Migration
- PostGIS Integration
- Version Control System
- Layer-wise Edit Permissions
- Historical Data Comparison
Tender & Contract
Asset-linked Management- Road ID Mapping
- Contractor Assignment
- Contract Timeline Tracking
- Duplicate Prevention
- Financial Value Tracking
Grievance Management
SLA-based Resolution- Geo-tagged Complaints
- Auto Contractor Mapping
- SLA Escalation Engine
- Penalty Calculation
- Notice Generation
O&M Utilities
Engineering Assets- Sewerage Network
- Manhole Mapping
- Pipeline Registry
- Maintenance History
- Preventive Planning
Work Completion
Digital Certificates- Completion Capture
- Photo Documentation
- GIS Scope Validation
- Digital Signature
- PDF Generation
Reports & MIS
Analytics Dashboard- Asset-wise Reports
- Ward-wise Analytics
- SLA Compliance
- Contractor Performance
- PDF/Excel Export
Audit Trail
Change Management- User Activity Log
- Timestamp Recording
- Change History
- Version Rollback
- Compliance Tracking
Access Control
Role-Based Security- Multi-level Roles
- Permission Matrix
- Department Isolation
- Action Logging
- Security Compliance
GeoServer
WMS/WFS Services
Spatial Engine
PostGIS Processing
Notification Service
SMS/Email Alerts
Document Service
PDF Generation
Analytics Engine
MIS Reports
Auth Service
JWT/OAuth 2.0
PostgreSQL + PostGIS
- 150+ GIS Layers
- Road Network Data
- Utility Mapping
- Spatial Indexing
Contract Database
- Tender Records
- Contractor Data
- Work Orders
- Financial Records
Grievance Database
- Complaint Records
- SLA Configurations
- Escalation Rules
- Resolution History
Audit Database
- Change Logs
- User Activity
- Version History
- Compliance Records
Operational Workflow
End-to-end process flow from tender creation to work completion
GIS Asset Selection
Select road segment or infrastructure asset from centralized GIS layers with unique Road ID
Tender Creation
Create tender with GIS-linked scope, contractor details, timeline & financial allocation
Work Execution
Contractor executes work with grievance monitoring, SLA tracking & penalty management
Completion & Certificate
Validate work, upload documentation & generate digitally signed completion certificate
System Benefits & Outcomes
Key advantages of the centralized GIS-based management system
Single Source of Truth
Centralized authoritative GIS data repository eliminating fragmentation
Enhanced Transparency
Complete audit trail with tender-to-asset mapping visibility
Contractor Accountability
Direct mapping of contractors to assets with performance tracking
Faster Resolution
SLA-driven grievance handling with automated escalations
Data-Driven Decisions
Comprehensive analytics and MIS for informed leadership
Compliance Ready
Built-in audit mechanisms for vigilance requirements